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Privacy Policy

At Care Plus Welfare Organisation Islamabad, we are committed to protecting the privacy and personal information of our donors, beneficiaries, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with applicable laws in Pakistan, ensuring transparency and trust in our mission to uplift underprivileged communities.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (e.g., email, phone number), and CNIC (when required for donations or volunteer registration).
  • Financial Information: Bank transaction details or JazzCash transaction IDs provided when you donate to our account (Account Title: Care Plus Welfare Organisation, Account Number: 9557000001167293, JS Bank, F-7 Markaz, Islamabad).
  • Feedback and Inquiries: Information shared via our Contact Us page, social media (Facebook, X), or feedback forms.
  • Website Usage Data: Non-personal data such as IP addresses, browser types, and page visits collected through cookies or analytics tools to improve our website experience.

2. How We Use Your Information

Your information is used solely to support our mission-driven activities, including:

  • Processing donations and issuing computerized receipts.
  • Responding to inquiries, feedback, or requests for assistance.
  • Coordinating volunteer activities and program participation.
  • Sharing updates about our initiatives, such as health camps, education programs, or the Multan hepatitis hospital project, via newsletters (with your consent).
  • Improving our website functionality and user experience.

3. Data Protection and Security

We implement robust measures to safeguard your data:

  • Personal and financial information is stored securely with restricted access to authorized personnel only.
  • We use encryption and secure protocols for online transactions and data transmission.
  • Regular audits ensure compliance with data protection standards.
  • We do not store sensitive financial details (e.g., bank card numbers) beyond what is necessary for processing donations.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

  • With trusted service providers (e.g., banks or JazzCash) to process donations, who are bound by confidentiality agreements.
  • When required by law or to comply with legal processes (e.g., government audits).
  • In aggregated, anonymized form for surveys or reports shared with government departments to support health and education policy-making.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your data, subject to legal obligations (e.g., retaining donation records for audits).
  • Opt out of newsletters or promotional communications at any time.

To exercise these rights, contact us via our official channels listed below.

6. Cookies and Website Tracking

Our website may use cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings. Non-essential cookies are only used with your consent.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined (e.g., processing donations, responding to inquiries) or as required by law (e.g., financial records for audits). Data no longer needed is securely deleted.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via our website or social media channels.

9. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact:

  • Address: Care Plus Welfare Organisation, F-7 Markaz, Islamabad, Pakistan
  • Social Media: Facebook, X
  • Legal Advisors: S. Lawer Rao Imran Shaukat, Mujeeb-ur-Rehman Kiani

Your trust is vital to our mission. Thank you for supporting Care Plus Welfare Organisation Pakistan in creating a brighter, more equitable future.